The Personal Health Journey

The Personal Health Journey

The metaphor, Personal Health Journey, works for me. We’re heading somewhere for health whether on purpose or not.

Informed Decision Making SPM Conference 2017

Informed Decision Making SPM Conference 2017

Knowledge, Heart, Courage: Looking for the Yellow Brick Road to Shared Decision-Making. Patient, physician, researcher, and creator.

Health Partner or Care Partner?

Health Partner or Care Partner?

Navigating the health journey is complex, treacherous, and emotional. Few can successfully navigate alone. A post for the Society for Participatory Medicine blog.

Precision Prism

Precision Prism

The right information about the right person or group of people at the right time in the right manner for the right viewer. Hence, Precision Prism.

The Guidebook for Peer Respite Self-Evaluation

The Guidebook for Peer Respite Self-Evaluation

Peer respites: psychiatric emergency services can be avoided if less coercive or intrusive supports are available in the community.

Service Agreements Among Friends and Colleagues

Service Agreements Among Friends and Colleagues

Service agreements set boundaries and accountabilities, which can be especially important for someone who’s managing a chronic condition.

Person-Centered #CarePlanning-What data?

Person-Centered #CarePlanning-What data?

I have goals and a plan. I monitor and communicate it. I’m the connector for my team of more than a dozen. This is person-centered #CarePlanning.

Communicate What? #CarePlanning

Communicate What? #CarePlanning

What are the goals of the person on the health journey? Who’s going to do stuff? When? How will these be tracked and shared across time and settings?

OpenID HEART: Sharing our data gives patients power

OpenID HEART: Sharing our data gives patients power

Empowered patients – e-patients – desire the ability to gather, share, and control their health data. (Gimme My DaM Data!)

“Sister” Organization! ACH: Academy of Communication in Healthcare

“Sister” Organization! ACH: Academy of Communication in Healthcare

ACH is the professional home for all committed to improving communication and relationships in healthcare.

On Performance Improvement and Organizational Recovery

On Performance Improvement and Organizational Recovery

Many similarities between organization performance improvement and personal recovery from addiction

Engaged with Sax

Engaged with Sax

When working with patients, identifying a passion or goal can serve as a destination or barometer to drive that person to wellness.

You Do Great Work, We Can Help

You Do Great Work, We Can Help

Organizational Culture. Change from Within. Know yourself. See the culture. Be a change agent / catalyst. Have fun

Bring a Companion to Your Next Doctor’s Appointment

Bring a Companion to Your Next Doctor’s Appointment

Should you bring someone with you to your next doctor's appointment? If you're asking, the answer is yes. If you're asked, how do you be the best companion?

Clinicians are from Mars, ePatients are from Venus

Clinicians are from Mars, ePatients are from Venus

ePatients and clinicians agree- they seek

Book Review: Far from the Tree

Book Review: Far from the Tree

I recommend the book if you have a strong constitution, and are willing to have your fundamental views and values be shaken and challenged.

Family Caregivers on the Front Lines through HIT

Family Caregivers on the Front Lines through HIT

Include family caregivers in the conversation. Family caregivers become your most effective care delivery resource when you LET them. 

Transformational Leadership

Transformational Leadership

Self-knowledge, Strategic Vision, Interpersonal and Communication Effectiveness, Inspire and Lead Change, Take Risks and Be Creative.

Book Review: e-Patients Live Longer

Book Review: e-Patients Live Longer

Addresses communication among the health care team (ePatients and their caregivers), safety, information gathering, privacy, cost, and health care’s future.

Improving Behavioral Health Satisfaction Assessment: Measuring Patients’ Perceptions

Improving Behavioral Health Satisfaction Assessment: Measuring Patients’ Perceptions

Transition to behavior-based questions giving clear targets for program goals and initiatives

Do No Harm

Do No Harm

Complex systems tend to obscure the epidemiology of errors and then tends to slow implementation of practice to reduce them.

Business Role of Healthcare Quality Professionals

Business Role of Healthcare Quality Professionals

Role includes all facets of transforming the patient, physician, and staff experience. Consultant, coach, analyst

Accessing Our Health Data

Accessing Our Health Data

Data informs quality of health needed for quality of life. We need the right info about the right person at the right time in the right manner.

93,000,000 Caregivers as Partners

93,000,000 Caregivers as Partners

Technology could help family caregivers face significant challenges. Few tools are designed specifically for caregivers.

Marrying Workflow and Life Flow: A Patient and Clinician Story

Marrying Workflow and Life Flow: A Patient and Clinician Story

Communities get together to solve a problem, technology helps to scale the solutions. What comes first?…

Building a Team and Getting What You Need: Interview

Building a Team and Getting What You Need: Interview

Personal health goals, team building, navigators, peers with lived experience, take someone with you.

Setting Personal Health Goals

Setting Personal Health Goals

My personal health goal: progress as slowly as possible and operate at my peak capacity.

Calling All Advocates – Health Hats Interview

Calling All Advocates – Health Hats Interview

Advocacy and community organizing is a tough business. Passion and lived experience are necessary, but not sufficient. Lessons learned from an expert.

I Wasn’t Born with a Tattoo Telling Me How Long I Had to Live

I Wasn’t Born with a Tattoo Telling Me How Long I Had to Live

Mike died on November 18th, 2002. But while he lived, Mike was willing to try anything, but his quality of life came first.

Lived Experience + Expertise = Value

Lived Experience + Expertise = Value

People with lived experience should be paid for their expertise. Pay me for my skill. I should pay for others’ skill helping me manage.

Learning Together: What Your Patients Think

Learning Together: What Your Patients Think

After a diagnosis of multiple sclerosis, Danny van Leeuwen describes his relationship with his neurologist

Medication Error Rates

Medication Error Rates

Good pharmacy practice should be reflected in lower error rates, but an 'honesty tax' for thorough error reporting may be reflected in higher error rates.